Florida Municipal Utilities — AI & Compliance Advisory

AI-powered compliance for the utilities others overlook.

Projecteer brings Luma AI agents and Serviceaide DSM to Florida's municipal and public power utilities — starting with the compliance problems that matter most right now.

Luma AI Agents Serviceaide DSM NERC-CIP Compliance Florida Municipal Utilities Public Power Asset Management Change Management

Continuous NERC-CIP asset compliance, without the manual overhead

Most municipal utilities manage NERC-CIP asset compliance the same way they always have — manually, periodically, and reactively. Records get reviewed before audits, gaps get found during audits, and remediation happens after the fact.

Projecteer's NERC-CIP Asset Compliance Agent changes that. Built on Luma and deployable against any asset system with an available MCP connector, the agent reviews your asset records continuously — flagging non-compliant, incomplete, or miscategorized records in real time, not just when an audit is scheduled.

The agent connects to the systems you already run. No migration. If your asset system has an MCP connector, the agent can work with it.
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CIP-002

BES Cyber System Categorization

Continuously reviews asset records for correct high, medium, and low impact categorization — the foundation every subsequent control depends on.

CIP-003

Security Management Controls

Monitors asset records for documented vendor access controls and supply chain attribution, including requirements introduced under CIP-003-9 effective April 2026.

CIP-007

System Security Management

Flags assets with incomplete or outdated ports, services, patch status, and malicious code prevention documentation.

CIP-010

Configuration Change Management

Identifies assets where change history is incomplete, baselines are undocumented, or vulnerability assessments are overdue.

CIP-013

Supply Chain Risk Management

Surfaces assets with missing or incomplete vendor and supply chain attribution required for audit evidence.

Serviceaide DSM and Luma

Projecteer is a Serviceaide partner focused on Florida's municipal and public power utilities. We implement, configure, and extend the Serviceaide platform — and develop purpose-built Luma agents for the utility industry.

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AI Agent Platform

Luma

Serviceaide's AI agent platform, deployable as a standalone solution or as part of DSM. Luma handles employee and operational queries, automates workflows, and — in Projecteer's hands — delivers purpose-built compliance monitoring agents for the utility industry.

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ITSM + AI Bundle

Serviceaide DSM

Digital Service Management combining Changegear ITSM with Luma AI in a single platform. For utilities ready to modernize their service management alongside AI capability, DSM delivers both in one deployment.

🤝 Projecteer is a Serviceaide channel partner. We implement the platform, develop vertical-specific Luma agents, and provide ongoing advisory services — so your team has a single point of accountability from deployment through compliance operations.

From agent deployment to audit readiness

Projecteer's services are built around the specific needs of Florida municipal and public power utilities — combining AI agent deployment, platform implementation, and deep NERC-CIP compliance expertise.

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Luma Agent Deployment

End-to-end deployment of Luma AI agents — from scoping and configuration through testing and go-live. We handle the technical delivery so your team focuses on operations.

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NERC-CIP Compliance Agent

Our flagship purpose-built agent — continuous asset record monitoring against CIP-002, CIP-003, CIP-007, CIP-010, and CIP-013, deployable against any MCP-connected asset system.

Flagship
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Serviceaide DSM Implementation

Full implementation and configuration of Serviceaide DSM — change management workflows, asset management, Luma integration, and utility-specific customization.

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Custom Agent Development

Purpose-built Luma agents for utility-specific use cases beyond compliance — work order handling, outage workflows, field crew support, and more. We bring the industry knowledge; Luma provides the platform.

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NERC-CIP Advisory

Gap assessments, audit preparation, evidence packaging, and compliance program support from consultants with deep regulatory and operational experience in the energy sector.

Advisory
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Legacy ITSM Services

Advisory and support services for utilities running ISM, POB, or Changegear — configuration, optimization, and compliance workflow support on the platforms already in place.

Existing Systems

Built for this market, not adapted to it

Florida's municipal and public power utilities operate under real constraints — lean IT teams, aging systems, NERC-CIP audit pressure, and limited appetite for large platform migrations. Most technology vendors aren't built for that environment. Projecteer is.

We combine decade-plus NERC-CIP compliance experience with current Luma and Serviceaide DSM deployment capability — giving Florida municipal utilities a partner who understands both the regulation and the technology, without asking them to change everything at once.

"We work with utilities where they are — not where a vendor roadmap assumes they should be."

Florida municipal utility focus

We work exclusively in this segment — no generalist hand-offs, no learning curve at your expense.

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Vertical AI agent development

We don't just deploy Luma — we build agents tuned for utility operations and compliance requirements.

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Works with your existing systems

MCP connectivity means the compliance agent works against the asset systems you already run — no migration required.

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Audit-ready by design

Everything we deliver is structured to produce evidence, not just activity — built for the scrutiny that comes with NERC-CIP audits.

Start with a conversation

Whether you're preparing for an audit, evaluating Luma or DSM, or just want to understand what a compliance agent could do for your utility — we're happy to talk through it, no commitment required.

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sales@projecteer.us
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Tampa, FL — serving Florida utilities statewide
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